The impact of non verbal communication upon service evaluation :: Gillian Hogg :: University of Strathclyde, Dept. of Marketing 1998 :: OBNB, the Open British National Bibliography

Publication Data

Title The impact of non verbal communication upon service evaluation
Author Gillian Hogg
Contributors Mark Gabbott, Mark Gabbott
Publisher University of Strathclyde, Dept. of Marketing
Publication date 1998
Publication location Glasgow
Language English

Topics

Consumer behavior
Nonverbal communication
Service industries :: Evaluation

Catalogue Data

OBNB ID GB9920963
ISBN 10 n/a
ISBN 13 n/a
Type BibliographicResource, Book

ISBD

P1053 26, 5 p.
P1042 Includes bibliographical references.

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The impact of non verbal communication upon service evaluation by Gillian Hogg. Published by University of Strathclyde, Dept. of Marketing in 1998. Publication and catalogue information, links to buy online and reader comments.