Mark Gabbott
10 published titles
An investigation into the effects of second hand car dealer licensing upon second hand car dealers in Scotland
1 edition
- University of Stirling, Institute for Retail Studies
- 1989
- Details
Investigation into the effects of second hand car dealer licensing upon consumers in Scotland
1 edition
- University of Stirling, Institute for Retail Studies
- 1989
- Details
Investigation into the experiences of consumers when complaining about their second hand car
1 edition
- University of Stirling, Institute for Retail Studies
- 1989
- Details
Report of interviews with agencies interested in the operation of second hand car dealer licensing in Scotland
1 edition
- University of Stirling, Institute for Retail Studies
- 1989
- Details
Contemporary services marketing management : a reader
(Contributor)
1 edition
- ISBN: 0030990351
- Dryden
- 1997
- Details
Consumers and services
1 edition
- ISBN: 0471962694
- J. Wiley
- 1998
- Details
Service industries marketing : new approaches
(Contributor)
1 edition
- ISBN: 0714644390
- Frank Cass
- 1998
- Details
The impact of non verbal communication upon service evaluation
(Contributor)
1 edition
- University of Strathclyde, Dept. of Marketing
- 1998
- Details
Introduction to marketing : a value exchange approach
(Contributor)
1 edition
- ISBN: 9781740097383
- Pearson Prentice Hall
- 2004
- Details
Services marketing management : a strategic perspective
(Contributor)
1 edition
- ISBN: 9780470091166
- John Wiley
- 2006
- Details