Wendy Lomax

6 published titles

Do satisfied employees make customers satisfied? : an investigation into the relationship between service employee job satisfaction and customer perceived service quality

(Contributor)

1 edition

The boundaries of the Diana brand : consumers' evaluations of potential extensions

(Contributor)

1 edition

Taking control of word-of-mouth marketing : the case of an entrepreneurial hotelier

(Contributor)

1 edition

Responses to dissatisfaction: a gender divide

(Contributor)

1 edition

CIM Professional Postgraduate Diploma in Marketing. Analysis and evaluation

1 edition

Marketing : a brief introduction

(Contributor)

1 edition