Laurie Young
10 published titles
Competitive customer care
(Contributor)
1 edition
- ISBN: 1855240521
- Croner
- 1992
- Details
Competitive customer care : a guide to keeping customers
(Contributor)
2 editions
- ISBN: 1855240521
- Croner Publications
- 1992
- Details
- ISBN: 1855240521
- Croner
- 1992
- Details
Making profits from new service development
1 edition
- ISBN: 0273624393
- FT Pitman
- 1996
- Details
Marketing the professional services firm : applying the principles and the science of marketing to the professions
1 edition
- ISBN: 9780470011737
- John Wiley
- 2005
- Details
Scenarios in marketing : from vision to decision
(Contributor)
1 edition
- ISBN: 9780470032725
- Wiley
- 2006
- Details
From products to services : insight and experience from companies which have embraced the service economy
1 edition
- ISBN: 9780470026687
- Wiley
- 2008
- Details
Marketing technology as a services : proven techniques that create value
1 edition
- ISBN: 9780470748404
- Wiley
- 2010
- Details
The marketer's handbook : reassessing marketing techniques for modern business
1 edition
- ISBN: 9780470746875
- Wiley
- 2011
- Details
Business development for law firms
1 edition
- ISBN: 9781783580491
- Managing Partner
- 2013
- Details
Thought Leadership : Prompting Businesses to Think and Learn
1 edition
- ISBN: 9780749465124
- Kogan Page
- 2013
- Details
