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Graham Clark

4 published titles

Managing service quality

(Contributor)

1 edition

  • ISBN: 1854230700
  • IFS
  • 1990
  • Details

Inspired customer service : strategies for service quality

(Contributor)

1 edition

  • ISBN: 074940826X
  • Kogan Page
  • 1993
  • Details

Service operations management

(Contributor)

1 edition

  • ISBN: 0273639226
  • Financial Times Prentice Hall
  • 2001
  • Details

Service operations management : improving service delivery

(Contributor)

3 editions

  • ISBN: 0273683675
  • Financial Times Prentice Hall
  • 2005
  • Details
  • ISBN: 9781405847322
  • Financial Times Prentice Hall
  • 2008
  • Details
  • ISBN: 9780273740483
  • Pearson Education
  • 2012
  • Details

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