ITIL service operation :: Randy A. Steinberg :: ISBN 9780113313075 :: TSO 2011 :: OBNB, the Open British National Bibliography

Publication Data

Title ITIL service operation
Alternative Title Service operation
Author Randy A. Steinberg
Contributors Colin Rudd, Shirley Lacy, Ashley Hanna
Publisher TSO
Publication date 2011
Publication location London
Language English

Descriptive Notes

"Best Management Practice."
"2011 ed."
New ed. of: Service operation / Colin Rudd, 2007.

Topics

Computer industry :: Customer services :: Management
015888155

Catalogue Data

OBNB ID GBB246438
ISBN 10 0113313071
ISBN 13 9780113313075
Type BibliographicResource, Book
Dewey Classification 004.0688

ISBD

P1008>2nd 2nd ed.
P1053 xi, 370 p.
P1042 Includes bibliographical references and index.

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ITIL service operation by Randy A. Steinberg. ISBN 9780113313075. Published by TSO in 2011. Publication and catalogue information, links to buy online and reader comments.