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Alan M. Wilson

5 published titles

Mystery shopping : an exploration of current practice

1 edition

  • University of Strathclyde, Dept. of Marketing
  • 1997
  • Details

Corporate identity and the myth of the single company culture

(Contributor)

1 edition

  • University of Strathclyde, Dept. of Marketing
  • 1998
  • Details

Defining corporate reputation : a crossroads of converging views

(Contributor)

1 edition

  • International Centre for Corporate Identity Studies, University of Strathclyde
  • 1999
  • Details

Marketing research : an integrated approach

3 editions

  • ISBN: 0273651137
  • FT Prentice Hall
  • 2003
  • Details
  • ISBN: 9780273694748
  • Financial Times/Prentice Hall
  • 2006
  • Details
  • ISBN: 9780273718703
  • Financial Times Prentice Hall
  • 2012
  • Details

Services marketing : integrating customer focus across the firm

(Contributor)

2 editions

  • ISBN: 9780077107956
  • McGraw-Hill Education
  • 2008
  • Details
  • ISBN: 9780077131715
  • McGraw-Hill Higher Education
  • 2012
  • Details

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